The ultimate insult in shopping last week came to us at AF Supply, a ritzy showroom in Chelsea with some very nice fixtures and some awful customer service. When Eric and I got off the elevator, we saw a woman sitting at a desk at the entrance to the showroom, but it wasn’t actually obvious whether or not we needed to consult with her before perusing their displays. We stood next to her desk for a minute or so while she talked on the phone and completely ignored us and avoided looking in our direction. I finally told Eric we should just go ahead and we started towards the showroom, when the lady at the front desk suddenly looked up and hissed at us that we needed to wait and check in with her. We waited while she wrapped up on the phone and then finally gave us her attention. Why she couldn’t have given us the universal “one second” hand gesture while still talking, I still have no idea. Actually, I know why—cause she's a snotty bitch. But anyway, she asked us why we were there and when I said our architect recommended the place she looked at us doubtfully and asked for our architect’s name. I gave it to her and when she didn’t recognize it she made me spell it as she wrote it down on a post-it note. Then she begrudgingly let us in. A middle-age woman walked in behind us and said she was there to look at the showroom and the lady at the front desk just let her in with no questions. That…snotty…bitch…
So AF Supply has some nice stuff, but no one come over to help us and they in fact ignored us when we tried to ask questions. We would never buy anything there, but we broke their “no picture” rule and took photos of some stuff we liked. We left the place after only 10 minutes or so because I was so disgusted by the service. When we went to leave we were standing in the entrance way waiting for the elevator, the snotty bitch poked her head around the corner to make sure neither of us had tried to shoplift a sink. HA! This was the sink we liked. What were they expecting to see this thing sticking out from under my shirt? What a bunch of asses! Although they did have that pretty funny faucet shaped like a chicken. But I don't think it was supposed to be funny.
See, this is a cool toilet, but seriously I would rather stick that snotty chick's head down it than buy anything from this store. Eric and I may be young and "artistic" looking, but we have money to spend and we won't be spending it there. And if google indexes this post properly I hope some potential customer of their's reads this and avoids AF Supply at all costs. Serious, fuck 'em.
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